Skip to main content
TrustRadius
Bluehost

Bluehost

Overview

What is Bluehost?

Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.

Read more
Recent Reviews

TrustRadius Insights

Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen …
Continue reading
Read all reviews

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Shared WordPress Hosting

$3.95-$16.99

Cloud
per month

Shared Web Hosting

$3.95-$26.99

Cloud
per month for 36 month term

eCommerce - WooCommerce Hosting

$15.95-$49.95

Cloud
per month, 1 month to 36 month terms available

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

Bluehost Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Bluehost, headquartered in Orem, Utah, offers website hosting. Bluehost also offers managed WordPress hosting, with optional SEO and marketing tools for WordPress plans.

Reviewers rate Support Rating highest, with a score of 8.1.

The most common users of Bluehost are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(50)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Bluehost has been widely used by web professionals and businesses of all sizes for various web hosting needs. Many customers have chosen Bluehost as a cost-effective plan with essential features required to host e-commerce websites. Users have found Bluehost to be quick and simple to set up WordPress instances, DNS, and a reliable cPanel. The service allows users to host websites, emails, files, and apps, providing an all-inclusive solution for various needs. Bluehost has enabled users to create their own websites at an affordable price, with the ability to customize and analyze visitor data. It is commonly used for hosting WordPress websites with cPanel, communicating services to potential customers. Bluehost is also known for its affordability and user-friendly interface, making it suitable for beginners. IT teams and marketing professionals often rely on Bluehost to manage websites and domain names, simplifying the entire website management process. Despite its reputation for being WordPress friendly, some users have had negative experiences with Bluehost as a hosting provider. Overall, Bluehost is recognized as a top choice for web hosting due to its reputation in the industry and its ability to cater to the needs of different users.

Compatible with popular CMS packages: Users have found Bluehost to be compatible with popular content management system packages such as Wordpress, Joomla, and Drupal. This compatibility has made it easy for many users to work with different platforms and manage their websites effectively.

Solid uptime performance: Many reviewers have praised Bluehost for its solid uptime performance. They mention that their websites rarely experience downtime, which is a crucial factor in maintaining an online presence and ensuring a positive user experience for visitors.

Affordable hosting plans: The affordability of Bluehost's hosting plans has been highlighted by several users. They appreciate the cost-effectiveness of the plans, particularly for small projects and individuals on a budget. This affordability allows them to get reliable hosting services without breaking the bank.

Customer Service: Users have expressed their dissatisfaction with Bluehost's customer service offerings, stating that improvements are needed in this area. Some users have mentioned that the support provided by Bluehost is not as fast or knowledgeable compared to other hosting providers. This indicates a need for enhanced customer support.

Cost Effectiveness: Several users have pointed out that Bluehost's cost effectiveness could be improved, suggesting that the hosting company may not provide the best value for the price. This implies that users feel they are not getting enough value for their money.

Security Breaches: Concerns have been raised about security breaches occurring in the past year, indicating user dissatisfaction with Bluehost's security measures. The occurrence of these breaches suggests a need for stronger and more robust security protocols.

Users commonly recommend Bluehost for its fast and reliable performance, making it suitable for personal websites or applications. They suggest considering other hosting platforms before making a final decision. Bluehost is highly recommended for shared hosting and is not seen as suitable for high-scale servers. It is particularly praised for its compatibility with WordPress and other popular CMS, resulting in better website performance.

Users appreciate Bluehost's simplicity, ease of use, affordability, and fast website loading. Additionally, the platform provides reliable and secure website hosting with a prompt setup process and responsive chat support. Users suggest adding on the website security and protection feature to enhance the overall experience.

Bluehost is also recommended for businesses looking for multiple features, capabilities, and those with specific hosting needs. While some users note a decline in customer service quality, they still find it satisfactory overall. For setup assistance, users recommend watching YouTube videos that provide step-by-step guidance.

Attribute Ratings

Reviews

(1-6 of 6)
Companies can't remove reviews or game the system. Here's why
Ayo Bamgbose, Assoc CIPD, MSc | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Bluehost is a well-known website hosting provider that I decided to move over to as it also hosted Wordpress. After 3 years with our previous provider, I was looking for a company that provided a more cost-effective plan that had some of the essential features required to host an e-commerce website that our clients could trust. After a few months of researching along with checking out comparison websites, it was clear Bluehost was the one that suited the direction we wanted to go.
  • Bluehost provides a cost-effective website hosting bundle for WordPress.
  • Transferring a domain name was super easy and saved me money on the domain name and domain privacy renewal.
  • Provides a basic free SSL certificate for all websites and offers unlimited websites on the pro plan.
  • Setting up wasn't difficult but I think for some having tutorial videos would have been better than screenshots.
  • Provide more than one free domain on the Plus plan.
  • Offer site migration - not an option I saw when I signed up.
I have already started recommending Bluehost to friends and other business associates that were in the stages of moving web hosting providers. For so many of them, they were paying ridiculously high monthly fees that didn't even include an SSL. Bluehost is definitely for the small business owner starting out with a budget and needing a website provider that offered the features that they could scale their business with. It's great for those that are comfortable with using Wordpress and are looking to create e-commerce trusted platforms. It is also a great investment for those who are planning or currently website designers who want to offer web hosting to their clients as it provides unlimited websites, storage and accounts on their plus plans. Bluehost is not for the small business owner who prefers to pay a monthly fee and does not have enough investment to pay for a 12, 24 or 36-month plan.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I used Bluehost to manage website assets for various small businesses that wanted a website designed and hosted. I also used it to manage domain name records.
  • Hosting tools were fairly intuitive.
  • Billing was never a hassle.
  • Working with Bluehost support to move domains around (or away from Bluehost) was extremely difficult.
  • Support team had a slow turnaround time in my experience with them.
If you're starting your website from scratch (i.e. purchasing a domain, looking for affordable hosting for newly created assets), then Bluehost will probably work fine for your needs. However, bear in mind that if you want to move to a competitor, Bluehost doesn't make it particularly easy to accomplish that.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
BlueHost is a well-known web host widely awarded on many review sites and by industry insiders as a top choice for web hosting, although it typically is not our first choice. Bluehost currently hosts over 2 million websites globally and provides a wide variety of web server hardware options running primarily on a custom software stack based on cPanel & CentOS. Internally, Bluehost uses OpenStack & KVM virtualization for data center networking at scale. Many web designers and developers prefer Bluehost because of their strong dedication to the open source community. Bluehost is a decent choice for WordPress because of its Optimized Hosting for WordPress (OHWP) platform. Bluehost also provides various options for Shared, Cloud, VPS, and Dedicated web hosting plans for their customers.
  • Heavy focus on WordPress, with WordPress installed by default on all new accounts.
  • Custom-branded cPanel with all of the industry standard features.
  • Affordable cloud hosting with solid performance/reliability.
  • Optimized plans specifically for WordPress and WooCommerce.
  • Free & paid integrated SSL certificates for eCommerce websites.
  • Personal & direct customer phone support based in the US.
  • Numerous add-ons available, such as G Suite, Spam Experts, SiteLock, etc.
  • The basic hosting plan only allows you to host 1 website.
  • Charges $149 for migrating your existing website over to them.
  • No pro-rated refund after 30 days.
Bluehost is a decent all-around choice for web hosting with professional web development and domain management features that are particularly ideal for WordPress websites and blogs. They have a good reputation within the industry as a company that invests heavily in new technology and platform innovation. Bluehost has made a lot of improvements to customize their back-end administration (AMP & control panel) by working to improve the usability and design of the browser interface. Bluehost is primarily focused on customers who use WordPress and we would recommend either their hybrid cloud or managed WordPress platform, which provides everything that you need to build and maintain a popular website. All in all, Bluehost is a well-established brand that continually improves its hosting products, regularly upgrades their data center hardware, and is generally considered a leader in the development of new cloud hosting platform services.
Rebecca Vold Preston | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bluehost has allowed me to create my own website at the price of a cup of coffee each month. Bluehost links with my WordPress blog and allows me to customize, create, and analyze visitor data all in one website. It is efficient and helpful because it has all of the widgets needed at the click of a button.
  • Large pool of widgets available
  • Ability to analyze visitor data easily
  • Wide range of personal customization available to the website
  • Difficult to navigate - needed to use youtube videos to understand how bluehost operated
  • The free versions of widgets and add-ons are limited
  • Difficult to get things to sit in the exact place that you want them to while customizing
Inexpensive way to create and build your own website. It links to a blog or allows you to sell materials on a website. Bluehost is very versatile and a great way for people to build their own website.

Bluehost is very difficult and high-tech to navigate at first. I needed a lot of YouTube training to understand how to navigate the dashboard bar.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Bluehost as our web hosting provider for multiple sites and domain names. It is primarily used by the Marketing and IT teams to manage our websites.
  • Setup is easy, and intuitive.
  • Customer support is very helpful and responsive.
  • It's easy for just about anyone to get started.
  • Price is very competitive.
  • There are some functions that are hard to access.
  • Advanced users may need more capability.
  • Bluehost will install a plugin automatically in Wordpress that you may not want.
Bluehost is great for entrepreneurs, small startups, and anyone wanting to get started blogging or publishing online. It may not be the best solution for large companies or enterprises, or developers who are wanting more flexibility.
October 06, 2016

Bluehost is the Best

Don Burks | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Bluehost, currently, for all of my own personal projects as well as hosting for other people. The use of the Bluehost service allows me to provide an all-inclusive solution for all of my needs as well as others. I use it for hosting, e-mail, file serving, and even hosting apps and services built on different languages and frameworks.
  • Bluehost has outstanding support.
  • Bluehost's e-mail service has always been top notch. The e-mail services and software that are provided are easy to configure, easy to implement.
  • Bluehost has some inconsistencies in their billing practices. I would appreciate a bit more transparency into their billing process, and billing representatives being advocates instead of customer service representatives.
  • Bluehost's functionality for delivering Ruby on Rails apps is sometimes confusing and difficult to implement.
  • Bluehost's support for NodeJS needs some serious improvement.
  • Bluehost does not make it easy for devops to make config changes to Apache.
Bluehost is an ideal solution for a user who has slightly more than minimal amount of devops knowledge. Particularly if you are looking to deploy LAMP stack applications or elementary Ruby on Rails apps, Bluehost is an ideal platform. Overall, hosting domains is effortless on Bluehost, and they make that incredibly easy for their users.
Return to navigation